Alice Hm Chen, M.D., M.P.H.
Current positions:
Medical Director, SFGH General Medicine Clinic
Assistant Clinical Professor of Medicine, DGIM SFGH
Education and Training:
Undergraduate: Yale University
Medical School: Stanford University
Primary Care Residency and Chief Residency: Brigham and Women’s Hospital
Graduate School: Harvard University, Masters of Public Health
Fellowships: Commonwealth Fund Harvard University Fellowship in Minority Health Policy; Soros Physician Advocacy Fellowship
Areas of interest:
Access to care
Asian-American health
Cultural competency
Health advocacy
Limited English proficiency
Current academic and/or research activities:
Dr. Chen’s primary interest is in issues of health care access, particularly in how poverty, cultural differences, and policy intersect to create barriers to care. Her work has focused on improving access to quality healthcare for limited English healthconsumers. Current projects include working with the California Academy of Family Physicians to develop a CME course for physicians on language barriers in health care, the Alameda County Coalition for Language Access in Healthcare to develop county-specific initiatives to improve language access, and the advocacy group PALS for health to educate limited English speaking patients on how to navigate the U.S. healthcare system.
Recent publications:
“Ask Dr. Alice” column for the ethnic press. Available at www.ncmonline.com/languageaccess under “Editorial Initiatives.”
Jacobs E, Chen AH, Karliner L, Fortier JP, Mutha S. Legal and Regulatory Obligations to Provide Culturally and Linguistically Appropriate Emergency Department Services. Clinical Pediatric Emergency Medicine 2004; 5(2):85-92.
Schillinger D, Chen AH. Literacy and Language: Disentangling Measures of Access, Utilization, and Quality. Journal of General Internal Medicine 2004; 19(3):288-90.
Jacobs E, Agger-Gupta N, Chen AH, Piotrowski A, Hardt E. Edited by Chen AH. Language Barriers in Health Care Settings: An Annotated Bibliography of the Research Literature. The California Endowment August 2003.
Bau I, Chen AH. Improving access to health care for limited English proficient health care consumers: Options for federal funding for language assistance services. The California Endowment Health in Brief April 2003.
Principal author for the Emergency Room Interpreter Law Best Practices Working Group, Best Practice Recommendations for Hospital-Based Interpreter Services. Massachusetts Department of Public Health, 2001.
Contributing author, Access to Health Care 1999. Boston Public Health Commission Office of Research, Health Assessment, and Data Systems, Boston, MA, 1999.
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