Division of General Internal Medicine
Box 1364
Ph (415) 206-4049
Fax (415) 206-5586
achen@medsfgh.ucsf.edu

Research interests: Dr. Chen's primary interest is in issues of health care access, particularly in how poverty, cultural differences, and policy intersect to create barriers to care.  She was previously with The California Endowment, where she oversaw the Language Access Strategic Grantmaking program.  She is a member of the Scholars Network for Hablamos Juntos, Robert Wood Johnson’s initiative to improve patient-provider communication for Latinos, and a board member of the National Council on Interpreting in Health Care.  She serves on numerous regional and state advisory committees on cultural and linguistic access, and is currently working with the California Academy of Family Physicians to develop a CME course on language access for practicing physicians. 

Publications Relevant to MERC

• “Ask Dr. Alice” column for the ethnic press.  Available at www.ncmonline.com/languageaccess under “Editorial Initiatives.”
  

• Jacobs E, Chen AH, Karliner L, Fortier JP, Mutha S. Legal and Regulatory Obligations to Provide Culturally and Linguistically Appropriate Emergency Department Services. Clinical Pediatric Emergency Medicine 2004; 5(2):85-92.
  
  
  
• Schillinger D, Chen AH. Literacy and Language: Disentangling Measures of Access, Utilization, and Quality. Journal of General Internal Medicine 2004; 19(3):288-90.
  
  
• Jacobs E, Agger-Gupta N, Chen AH, Piotrowski A, Hardt E. Edited by Chen AH.  Language Barriers in Health Care Settings: An Annotated Bibliography of the Research Literature.  The California Endowment August 2003.                        
  
  
• Bau I, Chen AH. Improving access to health care for limited English proficient health care consumers: Options for federal funding for language assistance services.  The California Endowment Health in Brief April 2003.
  
  
• Principal author for the Emergency Room Interpreter Law Best Practices Working Group, Best Practice Recommendations for Hospital-Based Interpreter Services.  Massachusetts Department of Public Health, 2001.
  
  
• Contributing author, Access to Health Care 1999.  Boston Public Health Commission Office of Research, Health Assessment, and Data Systems, Boston, MA, 1999.
  
  
• Donahoe MT, Kravitz RL, Wheeler DB, Chandra R, Chen A, Humphries N.  Reasons for and Avoidability of Outpatient Referrals from Generalists to Specialists.  Journal of General Internal Medicine 1999; 14(5):281-6.
  
  
• Beckett WS, Pace PE, Sferlazza SJ, Perlman GD, Chen AH, Xu XP.  Airway Reactivity in Welders: A Controlled Prospective Cohort Study.  Journal of Occupational and Environmental Medicine 1996; 38:1229-38